Privacy Policy

What Personal Data We Collect

In order to serve you better and for identification purposes, we collect some of the following personal details and data that you enter into your fields through our system:

• Your name
• Your email address and/or phone number
• Feedback you provide along the use of our system

We handle your personal details according to your country and state laws around privacy protection. While you are on our platform, our system records some other data including, but not limited to the following basic data:

• Your login and logoff times
• Your IP address
• The pages that you visit and your history of activity on the site
• Your preferences on the site
• The type of browser and language you are using
• Any error messages that you wrote, or system crashes you experienced

In addition, our system collects cookies for analytics purposes.

How We Use Your Personal Information

We use the personal information you give us for things that matter when it comes to running a website and improving user experience such as:

• Managing subscriptions or giving you control over the emails that you receive from us
• Keeping our site secure, protecting it against fraud, and legally compliant
• Improving design, content, and functionality of the site
• Responding to, your emails, inquiries, or feedback
• Studying the actions of users of our site and their interactions to improve usability

Moreover, we do not use information that you have provided for marketing activities except where you have given us such permission.

Legal Basis for Processing

While evaluating the data of our users, we assess the primary and foremost legal aspects of the Australian Privacy Act to ensure we remain compliant with the privacy law. Here is an overview of the legal aspects we apply:

1. User Consent: Here, you provide the minimum necessary information on your own through the forms or email subscriptions. Therefore, we have the right to process this information, and so we do so with your consent.
2. Legal Compliance: We observe the applicable privacy legislation and regulations that relate to the processing of certain personal data.
3. Genuine Interests: Due to the nature of our work, we might keep your data and perform additional actions to confirm that our platform is fully functional and to guarantee the safety of our site.

You maintain the right to withdraw your consent at any time. We will always respect the relevant legislation of data retention to process your data.

Cookies and Tracking Technologies

Cookies help us differentiate between users on our platform. This allows us to customize each improvement to help each user. Once you visit our site, we enter a cookie on your device. Cookies help us remember your settings, speed up navigation, and keep the site running smoothly while you browse.

We collect our users’ browsing history in several distinct ways, notably:

• Session Cookies: These cookies are stored in temporary memory and are wiped out after your browsing session ends. These are very necessary for the operation of our website. If you turn off session cookies, the functionality of our site will be severely limited.
• Persistent Cookies: This type of cookies we keep for a longer time period of time and typically last for a year or even longer. This category of cookies on our site is usually set by third parties, like service providers, who review and record site user interactions for web-traffic analysis. These sometimes include performance cookies, targeting cookies, and functionality cookies.

By continuing to browse this website, you are accepting the use of cookies and other tracking documents, but these documents are not personal and identifying to you, and you can decline cookies or turn them off in your web browser. However, this may result in you being unable to use some of the features of our website and your experience of the website is diminished.

Sharing of Data and Third-Party Services

The company does not sell or exchange your sensitive Information, and we only provide it in the ways described here. We may sometimes share information with:

• Marketing assistants to enable us to send you emails like our monthly newsletters.
• Companies within our group or partners in advertising.
• Reliable partners who assist us in analyzing the performance of our website.

International Data Transfers

Your information may be stored and used in any country other than Australia where we or our partners operate our services. By using our services, you consent to the transfer of your information across borders. You can rest easy, however, as we ensure that all of our partners comply with the same strict privacy policies and this Privacy Policy, regardless of their location.

Data Retention

Your personal and anonymized data will only be kept as long as necessary to comply with our policies and agreements, primarily for the protection of the data and legal protection. Information security and data protection will be done to the best of our abilities as per the Privacy Policy.

Privacy of Personal Information

All applicable laws and policies to safeguard your data will be followed. Protection of data is accomplished with sophisticated technologies and ongoing audits of the system. Your personal information will be kept in a controlled, password-protected, encrypted system as a minimum means of protection. In addition, only members of the site staff who need to access specific data in order to perform their job will be able to access your personal data.

Your Rights

There are things you can do regarding some of your personal information, such as:

• Request access to your personal information.
• Request that corrections be made to your personal information.
• Request the portability of your personal information.
• Protest the use of your personal information.
• Request the deletion of your personal information.

Underage Individuals

If you are below the age of 18, you are not allowed to use the services on this website. If you are 18 years of age or older, you may access this website. If you are below the age of 18, you must not access this website. We try to verify that users are not underage and may take additional steps to do so. If we discover any information regarding a person under the age of 18, we will remove that information and protect the individual`s privacy.

Links to Other Websites

If we provide a link to a third party website, we`ll let you know, but we are not responsible for the contents of that website. Links to third-party websites do not constitute endorsement of the sites. Each site has its own privacy policies, so we suggest you take a look at the privacy policy of such sites before providing any personal information.

Changes to this Privacy Policy

This Privacy Policy is going to be updated regularly to reflect the legal, technical, and operational changes to the Policy and the Platform. In such an event, this Privacy Policy will be updated and the date at the top will be changed.

Contact Information

How can we assist you? You can send an email to us or use the contact form to get in touch.

We respond to most of the queries in relation to the Privacy Policy, without undue delay and in accordance with the provisions of the Australian law on data protection.